Approval tasks in CA Identity Manager historically have Approve and Reject action buttons that appear on their corresponding work item screens. Workflow action buttons allow administrators to extend the functionality of CA Identity Manager tasks and workflows by adding action buttons to approval tasks, and by removing or modifying existing buttons. (The standard Approve and Reject buttons are implemented in the same manner as custom workflow action buttons.)
For example, a workflow process might require an action that allows mid-level participants to escalate certain cases to a more senior participant for final approval or rejection. These mid-level participants could add a comment or recommendation using the history editor, and then send the work item to the senior participant to review and approve or reject.
Adding or removing workflow action buttons requires appropriate changes to the WorkPoint workflow process that provides the business logic for handling these new actions.
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