Self-Service Tasks › Configure the Forgotten Password Reset and Forgotten User ID Tasks › Design Verification Screens › Verify a User Attribute

Verify a User Attribute

CA Identity Manager can verify a user identity by requiring the user to supply one or more profile attributes. You can require these attributes in addition to verification questions, or instead of them.

To use user attributes in the verification process

1. Configure the verification screen as described in one of the following sections:
   • Display Multiple Verification Questions At One Time
   • Display One Verification Question at a Time
2. Add one or more fields to collect the user attribute in the Forgotten Password Verify screen, or in a custom primary verification screen, if you designed one.

   For example, to collect a user’s employee number in addition to a user ID, modify the Forgotten Password Identify profile screen. Add one row containing a single field before or after the user ID field. Click the right arrow for the new field to define its properties.