Self-Service Tasks › Configure the Forgotten Password Reset and Forgotten User ID Tasks › Collect Question and Answer Pairs for User Verification

Collect Question and Answer Pairs for User Verification

Users must supply the question and answer pairs that are used to verify their identity.

You can allow users to create their own questions, or require them to select predefined questions from a list.

To configure CA Identity Manager to collect question and answer pairs, complete the following actions:

• Add fields for collecting the questions and answers to the Self Registration, Modify My Profile, and Change My Password tasks.
• Configure the ForgottenPasswordHandler handler in the User Console or Management Console. For configuration instructions, see the online help in the console that you want to use.