Admin Tasks › Admin Task Processing

Admin Task Processing

The time it takes to process a task depends on the steps involved. When a task is submitted for processing, CA Identity Manager performs the following steps:

1. CA Identity Manager validates the data being submitted.

   This is called the synchronous phase.

2. If the task requires approval, CA Identity Manager sends the task to the workflow engine.
   1. The workflow engine determines approvers, and places the approval task in the approvers’ work lists.
   2. Optionally, CA Identity Manager sends email notifying approvers of the pending work item.
   3. An approver reserves the work item (which removes the item from the work lists of other approvers), and approves or rejects the item.
   4. Optionally, CA Identity Manager sends email notifying involved users of the task’s status.

   This is called the asynchronous phase.

3. CA Identity Manager carries out the task, if the task was not rejected.

More information:

Email Notifications